The Problem
Every missed call is a missed lease, a frustrated tenant, or a maintenance emergency that spirals. Your team is stretched thin, and voicemail doesn't close deals. The result: lost revenue, tenant churn, and a reputation that suffers in silence.
The Solution
PropAnswer is an AI voice agent purpose-built for property management. It picks up every call, understands the request, takes action, and keeps your team in the loop — 24 hours a day, 7 days a week, with zero hold times.
A tenant calls about a leaking sink at 11pm. Your team is off the clock. PropAnswer picks up instantly.
No hold music. No voicemail. No missed call.
It asks the right follow-up questions. Is the water actively flowing? Have you turned off the shutoff valve? Is there damage to the floor?
Natural conversation, not a phone tree.
A work order is created in your PMS. Your preferred emergency plumber is dispatched. The tenant gets a text with the vendor's ETA.
All before your team wakes up.
A structured report is waiting in the morning — what happened, what was resolved, what needs follow-up. Every call logged and searchable.
Nothing falls through the cracks.
of calls answered
to go live
reduction in response time
Why PropAnswer
PropAnswer is a voice-first AI agent. It doesn't read scripts — it understands context, asks follow-up questions, and takes real action on every call.
Tenant data never leaves your infrastructure. PropAnswer connects to your systems through a secure, airgapped integration — no third-party data sharing.
Other tools send you a notification. PropAnswer creates the work order, dispatches the vendor, books the tour, and texts the tenant — all before you see it.
Yardi, RealPage, AppFolio, Entrata — PropAnswer integrates with every major PMS. No rip-and-replace. No IT project. Live in under a week.
Testimonials
“We went from missing 40% of after-hours calls to zero missed calls overnight. Our tenants actually thank us now for how fast issues get handled.”
Sarah Chen
Director of Operations, Meridian Property Group
“PropAnswer paid for itself in the first month. We booked 23 tours from calls that would have gone to voicemail before. The leasing team couldn't believe it.”
Marcus Williams
VP of Leasing, Vertex Residential
“Our maintenance response time dropped from hours to minutes. The AI logs the work order, dispatches the right vendor, and follows up — all before my team even sees it.”
Dana Reeves
Portfolio Manager, Lakeside Communities
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FAQ
PropAnswer uses natural-sounding conversational AI designed for phone calls. It handles multi-turn conversations, asks clarifying questions, and adapts its tone to the situation. If a caller requests a human at any point, PropAnswer warm-transfers them to your team with a full summary of the conversation.
Most properties are live within one week. We configure call forwarding, connect to your property management system, and train the AI on your specific property details — unit mix, policies, amenities, vendor contacts, and more. Your team doesn't need to do any technical work.
PropAnswer connects with major PMS platforms including Yardi, RealPage, AppFolio, and Entrata. We're actively adding more integrations. If you use a system we haven't listed, reach out — we can discuss what's possible for your setup.
PropAnswer is designed to recognize its limits. For calls that need human judgment — legal questions, emotionally charged situations, or complex edge cases — it warm-transfers to your designated team member and provides them a real-time summary so the caller never has to repeat themselves.
Pricing is based on the size of your portfolio. There are no per-call fees and no long-term contracts required. Every plan includes call handling, PMS integration, and onboarding support. Book a demo and we'll put together a quote based on your needs.
Pick a time that works. 15 minutes, no commitment.